Technical service
ATR is a collaborative augmented reality tool designed to improve remote technical assistance service. It allows efficient identification of the problem and facilitates its resolution through visual indications in real time
ATR is specifically designed for the field technician to receive remote assistance support in real time to increase efficiency in technical interventions and remote industrial maintenance tasks.
AVOID DISPLACEMENTS OF EXPERTS
AVOID DISPLACEMENTS OF EXPERTS
PROVIDE INSTANT ATTENTION TO FIELD TECHNICIANS AND CUSTOMERS
ATR works on iOS, Android and Windows operating systems. It is compatible with any smartphone, tablet, PC or smart glasses device thanks to the fact that it is developed in Web technology.
High quality of service with very little bandwidth.
It allows to superimpose information on real image by means of texts, graphics or drawings.
Activity log, automatic creation of collaborative incident reports and video recording.
Advanced real-time translation system into more than 40 languages.