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Technical service

ATR - REMOTE TECHNICAL ASSISTANT

ATR is a collaborative augmented reality tool designed to improve remote technical assistance service. It allows efficient identification of the problem and facilitates its resolution through visual indications in real time

How does our augmented reality remote assistance program work?

ATR is specifically designed for the field technician to receive remote assistance support in real time to increase efficiency in technical interventions and remote industrial maintenance tasks.

AVOID DISPLACEMENTS OF EXPERTS
AVOID DISPLACEMENTS OF EXPERTS
PROVIDE INSTANT ATTENTION TO FIELD TECHNICIANS AND CUSTOMERS
Multi-device

ATR works on iOS, Android and Windows operating systems. It is compatible with any smartphone, tablet, PC or smart glasses device thanks to the fact that it is developed in Web technology.

STREAMING TECHNOLOGY

High quality of service with very little bandwidth.

AUGMENTED REALITY

It allows to superimpose information on real image by means of texts, graphics or drawings.

KNOW-HOW GENERATION

Activity log, automatic creation of collaborative incident reports and video recording.

SIMULTANEOUS TRANSLATION

Advanced real-time translation system into more than 40 languages.